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Store Policies
Plain-language policies for shopping at Tron Cards.
Returns & Refunds
We accept returns within 30 days of delivery. Items must come back in the same condition they were sent — same card, same holder, no alterations. Refunds go to your original payment method within a few days of the return arriving. Return shipping is paid by the buyer, unless the error was ours — if we shipped the wrong item or something arrives not as described, we cover the return postage and make it right.
How to return an item:
- Email us at KoreyBastian@gmail.com with your order name and what you're returning, so we know to expect it.
- Pack the item the way it arrived — sleeve, holder, and rigid mailer.
- Ship it with tracking to:
Tron Cards
4665 Anderson Dr
Bemus Point, NY 14712
- Once it arrives, your refund goes back to your original payment method within a few days.
Shipping
We ship worldwide via USPS with tracking. US: $4.99 flat per order. Canada: $14.99. Everywhere else: $19.99. Orders go out within 2 business days, protected in sleeves and rigid mailers. You'll receive tracking once your order ships. Typical delivery is 3–7 business days in the US and 1–4 weeks internationally. International customers are responsible for any customs duties or import taxes their country charges on delivery.
Payments
Orders placed through the site are confirmed by email, where we'll arrange payment. When paying by card, payments are processed securely by Stripe — we never see or store your card number. Your items are reserved once payment is confirmed.
Autograph Authenticity
We guarantee every signature we sell is genuine. Where an item carries third-party authentication (such as JSA or eBay's Authenticity Guarantee), the listing says so. Our other signed items don't come with a certificate of authenticity — but they don't need one: most were signed in person, right in front of us, and the signing photos in the card galleries show it. If any signature is ever shown not to be authentic, we'll take it back for a full refund, no time limit. We've been selling signed cards for over a decade with a long track record you can check on our eBay store.
Privacy
When you place an order we collect your name, email, and shipping address — and we use them for exactly one thing: getting your cards to you and communicating about your order. We don't sell or share your information with anyone except what's needed to fulfill your order (the postal carrier, and Stripe for card payments). Card numbers are handled entirely by Stripe and never touch our systems. We don't send marketing emails. If you'd like the information from a past order deleted, contact us and we'll take care of it.
Contact
Questions about an order, a return, or anything else? Email us at KoreyBastian@gmail.com. You can also reach us through our eBay store profile — same sellers, same cards.